How do we protect your information?

Block-T implements the following technical, physical and organizational measures to maintain the safety of your personal data against accidental or unlawful destruction or accidental loss, alteration, unauthorized use, unauthorized modification, disclosure or access and against all other unlawful forms of processing.

1. Availability
   The Service utilizes the extensive features of the cloud environment to ensure high availability, like full redundancy, load balancing, automatic capacity scaling, automated data backup with a traffic manager for automatic geographical failover on datacenter level disasters. All failover mechanisms are fully automated. No personal data is stored permanently outside Block-T’s cloud platforms. The physical security is thereby maintained by Block-T’s subcontractors, see clause 6.
2. Integrity
   To ensure integrity, all data transits are encrypted to align with best practices for protecting confidentiality and data integrity. For data in transit, the Service uses industry-standard transport protocols between devices and datacenters and within datacenters themselves. All supplied credit card information is transmitted via TLS (SSL) technology and then encrypted into our payment gateway provider’s database only to be accessible by those who are authorized to access such systems and who are required to keep the information confidential. Nonetheless, we cannot guarantee that transmissions of your credit or debit card account information or your other information will always be secure or that unauthorized third parties will never be able to defeat the security measures taken by Block-T or our third-party service providers.
3. Confidentiality
   All Block-T personnel are subject to full confidentiality and any subcontractors and subprocessors are required to agree to confidentiality in the agreement between the parties.
4. Transparency
   Block-T will at all times keep you informed about changes to the processes to protect data privacy and security, including practices and policies. You may at any time request information on where and how data is stored, secured and used.
5. The ability to intervene
   Block-T enables your rights of access, rectification, erasure, blocking and objection, by offering the option to send instructions through Block-T’s Data Protection Officer ([email protected]), and also by informing about and offering the customer the possibility of objection when Block-T is planning to implement changes to relevant practices and policies.
6. Monitoring
   System performance and availability is monitored from both internal and external monitoring services. Administrative operations, including system access, are logged to provide an audit trail if unauthorized or accidental changes are made.
7. Personal Data breach notification
   In the event that any personal data is compromised, Block-T will notify competent Supervisory Authority(ies) within 72 hours of becoming aware of the event, by e-mail with information about the extent of the breach, affected data, any impact on the Service and Block-T’s action plan for measures to secure the data and limit any possible detrimental effect on the data subjects. In the event the personal data breach is likely to result in a high risk to your rights and freedoms, Block-T shall communicate the personal data breach to you via e-mail without undue delay. “Personal data breach” means a breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to, personal data transmitted, stored or otherwise processed in connection with the provision of the Service.
8. Keeping your information secure
   You play an important role in keeping your information secure. You should not share your user name, password, or other security information for your DEEP-T account with anyone. If we receive instructions using your user name and password, we will consider that you have authorized the instructions. If you have reason to believe that your interaction with us is no longer secure (e.g., if you feel that the security of any account you might have with us has been compromised), please contact us immediately. Except to the extent that liability cannot be excluded or limited due to applicable law, we assume no liability or responsibility for disclosure of your information due to errors in transmission, unauthorized third-party access, or other causes beyond our control.